Frequently asked questions

I have a question; how can I get in touch?

If you have any questions please feel free to get in touch with our Support Engagement team by email at givingtoglasgow@glasgow.ac.uk. Due to the impact of COVID-19 we are unable to receive telephone calls however we are still here and happy to answer any questions you have.

What is gift aid?

Gift Aid is a tax relief available to UK registered charities, like us. To qualify, pledges must come from a UK taxpayer. The amount of Gift Aid that can be reclaimed on a pledge depends on the value of the reward being provided. Please note for us to be able to reclaim Gift Aid you must provide your home address for tax purposes

When will my gift be debited from my account?

All credit and debit card gifts will be processed immediately; you should receive confirmation by email within a few minutes. For regular gifts you will receive confirmation of your gift within a few minutes. You will also receive a copy of your Direct Debit guarantee in the post ahead of your gift starting on the date you selected.

Can I give anonymously?

Of course you can. Whilst we are always eager to celebrate your support we understand that some people wish to give anonymously. When you make your gift you will be given the option of what you would like to display, if anything.

Can I discuss making a larger gift?

Of course, thank you for considering this. If you email givingtoglasgow@glasgow.ac.uk one of our team will get in touch about how best to make your gift.

Can I support the University in other ways?

Yes, we are so lucky to have volunteers, community fundraisers, donors and supporters leaving bequests. Thank you for considering getting involved in the University, every contribution has a significant impact. this. If you email givingtoglasgow@glasgow.ac.uk one of our team will get in touch about how best to do this.

Can I make a gift whilst living overseas?

Yes, we accept gifts from our entire community. Please note that all gifts will be processed in GBP, should you live in North America and wish to make your gift tax efficient you can do so by giving here. Alternatively, please do email us at givingtoglasgow@glasgow.ac.uk we would be happy to help you make your gift.

Can I make a gift without supplying an email address or address?

Yes, you can by adding at givingtoglasgow@glasgow.ac.uk to the email field however this will mean you will not receive confirmation of your gift being processed. Please note without an address the University will be unable to reclaim Gift Aid on your gift. If you have concerns about how your information will be used please be assured you can manage how the University uses your details here.

How will the University use my data?

The University of Glasgow Development and Alumni Office processes data in accordance with all relevant data protection legislation. We will use the information you’ve provided above, including your telephone number and email address, to administer your gift and to keep you informed with University news and to offer you opportunities to engage with us as an ambassador, volunteer, friend or donor. To manage your communications preferences, please visit here. For more information on how we manage your data, please see here